Return Policy
Return Policy
At Keep Clean, Stay Dirty, we want you to be completely satisfied with your purchase. Please review our return policy below.
Return Window
You may return items within 30 days of purchase for a full refund or exchange.
Condition Requirements
To be eligible for a return, items must be:
- Unused and in original condition
- In original packaging
- Accompanied by proof of purchase
Personal Care Products
For hygiene reasons, our body butters and personal care products can only be returned if:
- The product is defective or damaged upon arrival
- You received the wrong item
- The product caused an allergic reaction (with documentation)
How to Return
To initiate a return:
- Contact us at keepcleanstaydirty@gmail.com within 30 days of purchase
- Include your order number and reason for return
- We'll provide return instructions and a prepaid shipping label if applicable
Refunds
Refunds will be processed within 5-7 business days after we receive your returned item. Refunds will be issued to the original payment method.
Exchanges
We're happy to exchange items for a different scent or size, subject to availability.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We'll arrange for a replacement or full refund at no cost to you.
Contact Us
Questions about returns? Contact us at keepcleanstaydirty@gmail.com
This policy applies to all products sold by Keep Clean, Stay Dirty.